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About Us

Who We Are

Committed to bringing world-class diagnostic testing to the UAE and the region.

National Reference Laboratory (NRL), an M42 partner, under its Global Patient Care is advancing the quality, accessibility, and efficiency of laboratory diagnostics, reinforcing its commitment to elevating healthcare standards across the UAE and the wider GCC region.   NRL implements international best-practice laboratory processes and aims to set the benchmark for quality standards in the region. Established in 2010, NRL has grown from a single standalone reference laboratory to a network of 12 state-of-art facilities across the UAE. NRL provides world-class diagnostic services to the M42 network as well as partnering with 250+ clients from a range of market segments, including private and government hospitals, medical centers and clinics, corporate organizations and other reference laboratories. NRL delivers an extensive portfolio of diagnostic tests, offering an end-to-end solution for comprehensive clinical testing within a streamlined, high-quality environment. NRL performs 98% of tests in-country allowing for improved patient care as a result of a quicker turnaround time, greater quality control and a reduction in logistics-related costs. As part of our in-house test offering, NRL is also home to 10 diagnostic Centers of Excellence (CoEs). These CoEs have been created to bring vital expertise and services to the UAE in response to the needs of the region. NRL connects referring physicians with locally present subspecialized experts to provide highly specialized in-country expertise. NRL’s scientific team is one of the largest internationally accredited and board-certified expert teams in the country. It comprises 25+ pathologists and clinical scientists providing specialized experience and expertise across a range of disease areas, supported by a team of over 200 medical laboratory scientists.

National Reference Laboratory (NRL), an M42 partner, under its Global Patient Care is advancing the quality, accessibility, and efficiency of laboratory diagnostics, reinforcing its commitment to elevating healthcare standards across the UAE and the wider GCC region.   NRL implements international best-practice laboratory processes and aims to set the benchmark for quality standards in the region. Established in 2010, NRL has grown from a single standalone reference laboratory to a network of 12 state-of-art facilities across the UAE. NRL provides world-class diagnostic services to the M42 network as well as partnering with 250+ clients from a range of market segments, including private and government hospitals, medical centers and clinics, corporate organizations and other reference laboratories. NRL delivers an extensive portfolio of diagnostic tests, offering an end-to-end solution for comprehensive clinical testing within a streamlined, high-quality environment. NRL performs 98% of tests in-country allowing for improved patient care as a result of a quicker turnaround time, greater quality control and a reduction in logistics-related costs. As part of our in-house test offering, NRL is also home to 10 diagnostic Centers of Excellence (CoEs). These CoEs have been created to bring vital expertise and services to the UAE in response to the needs of the region. NRL connects referring physicians with locally present subspecialized experts to provide highly specialized in-country expertise. NRL’s scientific team is one of the largest internationally accredited and board-certified expert teams in the country. It comprises 25+ pathologists and clinical scientists providing specialized experience and expertise across a range of disease areas, supported by a team of over 200 medical laboratory scientists.

Mission To deliver world-class diagnostic services using cutting-edge technology and artificial intelligence, empowering our staff to improve patient care, support education, and advance medical research. We create value for patients, partners, and employees while prioritizing sustainable practices for a healthier future.

Vision To set the global standards in diagnostic services that empower healthcare providers and enhance patient outcomes.

Values: iEPIC

  • Innovation
    Innovation
  • Excellence (1)
    Excellence
  • Partnership (1)
    Partnership
  • Integrity (1)
    Integrity
  • Compassion
    Compassion

    Operational Excellence

    Delivering a best-in-class service designed to meet our client's needs.

    • World-class Facilities

      National Reference Laboratory’s (NRL) fully automated state-of-the-art laboratories and associated processes are specifically designed to meet the evolving needs of all healthcare stakeholders in the region.

    • Advanced Connectivity

      Our Laboratory Information System (LIS), provides an optimal connectivity solution for our clients enabling: simplified real-time test ordering, faster reporting of results, reduced pre-analytical errors and increases efficiency and traceability of sample status.

    • Innovative Solutions

      Scientific expertise, AI and advanced connectivity support the development of proprietary solutions for accurate and fast detection of complex disorders e.g., genetic and infectious diseases.

    • Seamless Logistics

      Built on a foundation of quality specimen transportation guidelines. We operate a fully compliant, integrated end-to-end logistics service utilizing IATA approved, best-in-class logistics suppliers with a large domestic network of hubs and stations.

    • Leaders in Quality

      NRL is committed to bringing international laboratory best practices to the region, acting as thought leaders to support policy makers to improve regional quality standards. NRL is one of the largest CAP accredited laboratory networks in the Middle East. NRL has also attained ISO:15189 and ISO:22870 accreditations, JCI accreditations and AABB accreditations.

    Quality Accreditations

    NRL is a leader in quality with 28 international accreditations and one of the largest CAP accredited laboratory networks in the region.